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Hotel 8 Tagaytay

Privacy Policy

Lavender Holdings Inc Seal of Registration

At Lavender Holdings Inc - Hotels Division (referred to as “Hotel 8 Tagaytay”, “we,” “our,” or “us”), we prioritize your privacy and are dedicated to safeguarding your personal information in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations (“DPA”). We want you to be informed on how we collect, use, protect, manage, and share your personal information when you use our website. If we request your personal information, we assure you it will be handled in accordance with this Privacy Policy. We invite you to read further to learn more about our privacy practices. 

Coverage of this Policy

This Privacy Policy applies to the personal data we collect from our customers, guests, vendors, business partners, and users of our website. 

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This privacy policy sets out how Hotel 8 Tagaytay uses, protects and controls any Personal Data that you will provide in the delivery websites (“Site”). The Company may change this policy from time to time by updating it in accordance with subsequent Laws and Implementing Rules and Regulations. The terms of this Privacy Policy apply to all users of this Site.

What Data is Collected

Hotel 8 Tagaytay may collect the following personal information: 

  1. Name, birth date, email address, home address, contact number, nationality, and identification documents (e.g., passports, government-issued IDs); 

  2. Payment information; 

  3. Information related to rewards memberships we are affiliated with; 

  4. Flight arrival and departure information, stay and room preferences, and services requested; 

  5. Automatically collected information, such as IP addresses, website usage, and traffic data; and 

  6. Other information for customer surveys, marketing offers, or online promotions. 

Why is Your Data Being Collected

Hotel 8 Tagaytay collect, use, and, with your consent, disclose your personal data for the following purposes: 

  1. To complete service requests and purchase transactions; 

  2. To respond to your inquiries; 

  3. To address complaints; 

  4. To maintain the security of our premises and events; 

  5. To provide updates on new events, services, products, and promotions relevant to you; 

  6. To comply with applicable laws and regulations; 

  7. For record-keeping purposes; 

  8. To send promotional materials, special offers, and other information with your consent; 

  9. To improve our products and services and conduct market analysis or surveys; 

  10. For data analytics related to our or our affiliates’ products; 

  11. For cross-selling and marketing to affiliates; 

  12. For business process improvements. 

How Data is Being Collected

Hotel 8 Tagaytay may collect personal information when you: 

  1. Purchase our products or use our services; 

  2. Visit our website;

  3. Contact us through application forms, emails, letters, or telephone calls; 

  4. Visit our hotels, offices, projects, and events; 

  5. Participate in customer surveys or sign up for promotions; 

  6. Receive endorsements from agents or business partners. 

How Long is Your Data Retained

In compliance with the DPA, Hotel 8 Tagaytay will retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. Once your data is no longer needed, we will securely dispose of or destroy it according to our data retention and disposal policy. 

How Your Data May be Shared

With your consent, Hotel 8 Tagaytay may share your personal information in the following circumstances: 

  1. When necessary to provide the product or service you have requested; 

  2. To comply with subpoenas, court orders, legal processes, or regulatory requirements; 

 

Hotel 8 Tagaytay will inform you of all data controllers or processors who will have access to your personal information, the purpose of processing, and the categories of data involved. Sharing of your information with affiliates and/or third parties for data storage and processing will be governed by the necessary agreements as may be required under the DPA. Such affiliates and/or third parties will also be bound by the same confidentiality and security obligations as outlined in this Privacy Policy. 

How We Protect Your Data

Hotel 8 Tagaytay implement physical, technical, and organizational measures to ensure the security and confidentiality of your personal data. Access is limited to authorized personnel who are trained in data protection practices.

Protection Measures

Hotel 8 Tagaytay maintains the following measures (including but not limited to) to ensure protection of our clients’ Personal Data against disclosure, loss, theft, unauthorized access, modification or usage:

  • Password encryption of data

  • Restricted file access to authorized employees

  • Firewall security

  • Regular audit trails

Disclaimer

These implemented measures may still be subject to human and operational error and are not completely foolproof. Hotel 8 Tagaytay has taken contingencies to prevent unauthorized access, improper processing, or usage of Members’ Personal Data through the above stated measures.

How You Can Control Your Personal Information

You have the right to access and correct your personal information. To exercise these rights, please send a written request to our Data Protection Officer. 

Withdrawal of Consent

Members and clients can withdraw consent of Personal Data storage and usage from Hotel 8 Tagaytay at any time via a request sent to our Data Protection Officer.

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Depending on the nature of your withdrawal, Hotel 8 Tagaytay may not be in a position to continue to extend our benefits and services to you.

Cookies

Hotel 8 Tagaytay website uses cookies i.e. identifier data, stored in the memory of the device you use when you visit and access our sites.

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Cookies are used to recognize the devices you use in order to improve your user experience. These may also provide information to the owners of the site.

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These cookies are encrypted and do not save any Personal Data about you. Please note that If you disable or block cookies, you will not be unable to access the full services of Hotel 8 Tagaytay’s website.

Contact Information - Data Protection Officer

Should you have any concerns regarding this Privacy Policy, our data privacy practices, or your personal information, you may contact us through: 

- Contact number: (+6346) 888 9980/ (+632) 8822 2076 

- Email Address: dpo.lhi@educar.ph 

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